Q: How do I obtain warranty service or technical assistance for my Body-Solid product?
A: It is always best to contact the Authorized Dealer where you purchased your Body-Solid product. You may also call our customer service department at 1-800-556-3113.
Q: I cannot find the serial number on the unit.
A: The factories have just stated to add the serial numbers, just put N/A on the warranty card.Q: What information do I need to order parts?
A: You will need to tell us your place of purchase, age of product, product model number, part number, part description and quantity of the parts you need.
Q: How can I find the model number of my equipment?
A: The model number would be on your sales receipt, assembly directions, or a wall poster if you have one. You can send in a digital picture of the product to “service @bodysolid.com” for us to identify.